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"Sunsama legit has changed and dramatically improved how I work everyday"
Ivor Williams
Data Design Leader
Institute of Global Health Innovation
Institute of Global Health Innovation
Pricing Manifesto
We're often asked why our pricing is different from other productivity tools. Here’s what motivates our decision.
Read the full manifestoPrice should be determined by value created
For many people, work is a source of great stress and anxiety. Going to work isn’t something you eagerly look forward to each day. It’s something you dread and wish you didn’t have to do.
We don’t accept that. We want work to be a great source of meaning and fulfillment in our lives. This is important to us because work takes up more of our lives than just about anything else.
We think this should be possible for most kinds of work (the exception being work you feel is inherently evil or harmful to the world).
We don’t accept that. We want work to be a great source of meaning and fulfillment in our lives. This is important to us because work takes up more of our lives than just about anything else.
We think this should be possible for most kinds of work (the exception being work you feel is inherently evil or harmful to the world).
Free forever plans create bad incentives, and aren't sustainable
Sunsama doesn't have a free forever plan and doesn't plan to. Free plans create bad incentives that hurt our users.
Digital products that don't charge money, or don't charge enough, end up selling customer data or shutting down. Neither of those outcomes is acceptable to us.
When a users pays a significant amount for Sunsama, they are sending a strong signal that we've created something of significant value for them. This signal drives our product development process. We build and improve Sunsama for our paying customers, first and foremost.
On the other hand, users on a free forever plan can be the most fickle while getting the least value from the product. Their requests can dilute a product which ultimately hurts the people who use it the most.
Digital products that don't charge money, or don't charge enough, end up selling customer data or shutting down. Neither of those outcomes is acceptable to us.
When a users pays a significant amount for Sunsama, they are sending a strong signal that we've created something of significant value for them. This signal drives our product development process. We build and improve Sunsama for our paying customers, first and foremost.
On the other hand, users on a free forever plan can be the most fickle while getting the least value from the product. Their requests can dilute a product which ultimately hurts the people who use it the most.
Higher prices create higher expectations, which creates a higher quality product
Sunsama's price creates high expectations from customers and in aspiring to meet those expectations we are held accountable and deliver a high quality product.
Priced for sustainability, not for future salvation
Sunsama is priced so that we can be profitable and sustainable now. This is good for us and even better for our customers who depend on the product every day - count on us being around for a long time.
We've seen too many productivity products fail because they fail to make money even though they grew their free user base fast. We think building a business that grows quickly, in hopes of future salvation from venture capitalist or an acquisition creates bad incentives for us and a sub-par product for our customers.
We've seen too many productivity products fail because they fail to make money even though they grew their free user base fast. We think building a business that grows quickly, in hopes of future salvation from venture capitalist or an acquisition creates bad incentives for us and a sub-par product for our customers.
No psychological trickery
Sunsama is priced in whole numbers (USD).
We know that more people would convert to a paid plan if we'd price the product at $19.99 instead of $20.00 but that's just deceitful psychological trickery. Just like our core product, we're interested in building a product that fights back against our psychological weaknesses instead of taking advantage of them.
We know that more people would convert to a paid plan if we'd price the product at $19.99 instead of $20.00 but that's just deceitful psychological trickery. Just like our core product, we're interested in building a product that fights back against our psychological weaknesses instead of taking advantage of them.
No lifetime deals
Sunsama charges a subscription instead of a one time fee because it keeps customers committed to our product and us committed to maintaining it.
If we sold Sunsama as a "lifetime deal", we'd have no incentive to improve the product, or even make it very good. Our only incentive would be to convince people to buy it and move on. We only want to make our money from people who love using the product everyday.
If we sold Sunsama as a "lifetime deal", we'd have no incentive to improve the product, or even make it very good. Our only incentive would be to convince people to buy it and move on. We only want to make our money from people who love using the product everyday.
Discounts for commitment
Sunsama gives you 20% off if you commit to paying for the year up front.
Long term committed customers enable us to sink our teeth into improving the product in meaningful ways instead of chasing new marketing fads. Our annual plan is our way of thanking you for that.
Long term committed customers enable us to sink our teeth into improving the product in meaningful ways instead of chasing new marketing fads. Our annual plan is our way of thanking you for that.
Fall in love, then pay
Sunsama doesn't ask for your credit card until your trial is over and you are sure you want to keep going.
It's wrong to build to a business off of people's forgetfulness. You should give us your money only after you've fallen in love with Sunsama as your daily planner.
It's wrong to build to a business off of people's forgetfulness. You should give us your money only after you've fallen in love with Sunsama as your daily planner.
No fake sales
Sunsama is always worth the same amount. We don't do special deals for Black Friday or Cyber Monday.
We think our product provides the same value the whole year round and that customers should not be penalized (or rewarded) because of when they found out about Sunsama and decided to pay.
We think our product provides the same value the whole year round and that customers should not be penalized (or rewarded) because of when they found out about Sunsama and decided to pay.
Cancellation should be easy
Sunsama lets you cancel without going through support or dozens of screens. When you cancel we'll only ask you why and then immediately provide a button to cancel your subscription.
Frequently Asked Questions
What are my payment options?
You can pay for your subscription using any major credit card.
What happens if I invite colleagues to join my workspace?
Sunsama costs $20/month per person ($16/month for yearly plans). So if you invited one teammate to your workspace, the total monthly cost would be $40.
Can I cancel? How does that work? Refunds?
You can cancel your subscription at any point. When you cancel, you can continue using Sunsama until the end of the billing cycle.
Why is Sunsama priced differently than other apps?
Our commitment to a premium product experience and sustainable business practices drove our pricing decisions. You can read our Pricing Manifesto to learn more.
How much does Sunsama cost if I use it with my team?
When someone is added to your Sunsama workspace, they will be added to your plan and your monthly bill will be updated automatically. If they join mid-month, you'll be debited the prorated amount for the remainder of the first month.